LocalSoft is made by a small team, and the same people who write the code answer the email. No ticket queue, no chatbot, no offshore first line.
Something broken, confusing, or slower than it should be. Include your licence key and macOS version and we can usually answer in one reply.
Moving a licence to a new Mac, an invoice for your accounts team, VAT details, a refund, or a seat count for your studio.
The most useful reports say what you did, what happened, and what you expected. Diagnostics from Help then Export diagnostics tell us the rest.
Volume licensing, site licences for agencies and schools, bundle enquiries, or a review copy for a write-up.
Everything here reaches the same inbox as the addresses above. Pick the topic that fits and we will route it to the right person.
Three things answer most of what reaches us, and they are faster than waiting for a reply:
We do not use your message for marketing, and we do not pass it to anyone else. It is stored so we can answer you and kept no longer than we need. See the privacy policy.